FAQs

  1. How do I make a purchase at Aleez?
     Find your favorite items, choose your size, add them to your cart, and proceed to checkout to complete your order.
  2. What payment methods does Aleez accept?
     We accept Cash on Delivery in Pakistan and secure prepaid options like Visa and MasterCard.
  3. Does Aleez ship internationally?
     No, we are not shipping internationally currently, for special shipments contact customer care.
  4. Can I change or cancel my order?
     Orders can be changed or canceled before dispatch; online payment orders must be canceled within 7 days.
  5. Will I be refunded for my return?
     Refunds are not available, but we offer store credit for returns within 7 days.
  6. How long does delivery take?
     Orders may take 3-5 days, or even longer during sales periods.
  7. How can I track my order?
     Track your order using the Order ID sent to your email or contact Customer Support.